Terms of Service

Agreement and scope

These Terms of Service ("Terms") govern your access to and use of the Jakon VPN mobile application, related VPN connectivity, and any services made available under the Jakon VPN name (together, the "Service"). By installing, accessing, or using the Service, you agree to these Terms.

If you do not agree, do not use the Service. Our Privacy Policy explains how information is handled and forms an important part of the service information available to you.

Eligibility

You must be legally permitted to use the Service where you are located and must have the legal capacity to agree to these Terms. If you are under the age of majority, you may use the Service only with permission from a parent or guardian where required by law.

You are responsible for checking the rules that apply to VPN services and internet access in your jurisdiction. We do not promise that the Service is lawful or available in every country or territory.

What Jakon VPN provides

Jakon VPN provides software that may establish an encrypted tunnel between a compatible device and a VPN endpoint. Depending on availability and network conditions, the Service may allow you to select or automatically connect to a server location and use the internet through the assigned VPN network address.

Server locations, speeds, protocols, connection limits, features, and supported devices may change over time. Some locations or features may be unavailable due to technical, legal, or commercial restrictions. Access to a server does not imply that all content or websites are available from that location.

Limited license

Subject to these Terms, Jakon VPN grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the app on devices that you own or control, for lawful personal use and in accordance with any applicable app-store rules.

Except where permitted by law, you may not copy, distribute, sublicense, sell, reverse engineer, interfere with, or create derivative works from the app or its underlying systems. Open-source components, if any, remain subject to their own licenses.

Accounts and device access

Some versions may allow use without registration, while certain features may require an account, purchase entitlement, or device authorization. If you create an account, you must provide accurate information where requested and protect access credentials.

Activities initiated through your device or credentials are your responsibility to the extent permitted by law. If you suspect unauthorized access, contact support promptly. You may disconnect the VPN or revoke its authorization through your device settings.

Acceptable use

You agree not to use the Service to:

• Violate applicable laws, regulations, court orders, or the rights of others.
• Distribute malware, operate phishing schemes, or attempt unauthorized access to systems or accounts.
• Conduct denial-of-service attacks, abusive automated requests, spam operations, or network scanning without authorization.
• Exploit or disrupt our servers, evade technical usage controls, or attempt to damage network availability.
• Infringe intellectual property rights or facilitate unlawful distribution of content.
• Resell, sublicense, or provide commercial access to the Service without our prior written authorization.
• Misrepresent your identity to commit fraud or interfere with the security of other users or systems.

We may investigate credible reports of misuse and take proportionate steps to protect users, our network, and third parties, consistent with applicable law and our Privacy Policy.

VPN limitations and user responsibility

A VPN is a network tool, not a guarantee of anonymity, freedom from tracking, or complete cybersecurity. Websites may still identify you through accounts, browser state, cookies, device fingerprints, or information you disclose. Your connection between the VPN server and a destination may depend on the destination's own encryption and security practices.

Connection quality may vary due to your internet provider, device, local network, server load, routing conditions, or restrictions imposed by third parties. The Service may temporarily disconnect, expose your normal network route if your device does not enforce a blocking setting, or fail to connect.

You are responsible for using appropriate device protections, secure connections where available, and any Android settings intended to block traffic without a VPN if you require that behavior. We do not guarantee access to particular websites, streaming catalogs, apps, or geographic content.

Free service, advertising, and paid features

Jakon VPN may offer free, advertising-supported, promotional, or paid features, depending on the app version and region. Ads, connection options, session limits, and other feature conditions will be presented in the app where applicable.

We may change the features included in a free tier, introduce or retire plans, or modify non-essential features. Changes to a paid plan will be handled in accordance with the applicable purchase terms and consumer law.

Purchases, renewals, and refunds

If a paid subscription or in-app purchase is offered, pricing, billing period, trial eligibility, renewal conditions, and any introductory offer will be shown before purchase. Purchases processed through Google Play or another app-store provider are subject to that provider's billing and cancellation processes.

Where automatic renewal applies, the subscription may renew unless canceled before the applicable deadline. Uninstalling the app does not by itself cancel an active subscription. You can manage app-store subscriptions through the store account used to purchase them.

Refunds, cancellations, and statutory withdrawal rights are governed by applicable law and the payment provider's terms. Nothing in these Terms removes a non-waivable consumer right.

App stores and third-party services

The Service may rely on third-party operating systems, hosting providers, analytics or crash reporting technologies, payment services, and advertising platforms. Their services may be subject to separate terms or privacy notices.

Your use of the app must comply with the terms of the app store from which it was obtained. Jakon VPN is responsible for the Service under these Terms to the extent required by law; platform operators are not automatically parties to this agreement.

Privacy and VPN permissions

Our Privacy Policy describes categories of information that may be processed during ordinary app usage, VPN operation, support, diagnostics, purchases, and advertising where used.

The app uses Android's VpnService authorization to create a VPN tunnel. You remain in control of granting or withdrawing that authorization through the Android system. Where a separate in-app disclosure and affirmative consent are required for access to sensitive information, the app must obtain them independently of these Terms.

Availability and changes to the Service

We work to maintain a reliable Service, but we do not promise uninterrupted access, a particular throughput, a fixed server location, or compatibility with every network. Maintenance, security incidents, infrastructure failures, changes in law, and actions of third parties may interrupt service.

We may deploy updates, security fixes, technical changes, or feature changes. Some updates may be necessary for continued use. If a material change affects a paid service, applicable consumer rights and any specific purchase terms will continue to apply.

Intellectual property

The app, branding, user interface, documentation, and Service infrastructure are owned by Jakon VPN or its licensors and are protected by applicable intellectual property laws. These Terms provide permission to use the Service; they do not transfer ownership of any intellectual property.

Names, logos, and trademarks of third parties remain the property of their respective owners.

Feedback

You may send feedback, bug reports, or suggestions to help improve the Service. You grant us permission to use non-confidential suggestions to develop and improve the Service without an obligation to compensate you. This does not transfer ownership of your personal information or override your privacy rights.

Suspension and termination

You may stop using the Service at any time and may uninstall the app. If you have a paid subscription, cancellation must also be completed through the relevant billing provider to stop future renewals.

We may limit, suspend, or terminate access where reasonably necessary because of a serious violation of these Terms, credible security threats, unlawful activity, network abuse, or a legal requirement. Where appropriate and feasible, we will take proportionate action and provide notice.

Provisions that by their nature should continue, including ownership, accrued obligations, disclaimers, and dispute provisions, survive termination to the extent allowed by law.

Service disclaimers

To the maximum extent permitted by applicable law, the Service is provided on an "as available" and "as is" basis. We do not make an absolute guarantee that it will be error-free, continuously accessible, immune to attack, or suitable for every particular purpose.

Nothing in these Terms excludes any express warranty or statutory protection that cannot lawfully be excluded, including mandatory rights available to consumers in their country of residence.

Limits of liability

To the extent permitted by law, Jakon VPN is not responsible for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost business opportunities, or data loss arising from circumstances beyond our reasonable control.

Nothing in these Terms limits liability for fraud, willful misconduct, personal injury caused by negligence where non-excludable, or any other liability that applicable law does not allow us to restrict. Where a financial cap on liability is legally enforceable, our aggregate liability for claims relating to the Service will not exceed the amount you paid us for the Service during the 12 months preceding the event giving rise to the claim, or the minimum amount mandated by applicable law if greater.

Claims by third parties

Where permitted by law, you are responsible for third-party claims and reasonable losses directly resulting from your intentional unlawful use of the Service or material breach of these Terms. This does not require you to compensate us for our own negligence, misconduct, or matters for which liability cannot be shifted under applicable law.

Applicable law and disputes

These Terms are subject to the laws applicable to the operator of Jakon VPN, without taking away any mandatory consumer protections that apply where you live. Disputes that cannot be resolved informally may be brought before a court having jurisdiction under applicable law.

Before starting a formal dispute, you are encouraged to contact support with a description of the problem so that we can attempt to resolve it. This informal process does not restrict any right you have to approach a regulator, consumer authority, or competent court.

Changes to these Terms

We may revise these Terms to reflect changes to the Service, its operation, or applicable law. We will update the effective date on this page, and provide additional notice where required. Material changes will not retroactively remove rights that have already accrued under applicable law.

If you continue using the Service after revised Terms take effect, that use may constitute acceptance where legally permitted. If you do not agree to the revised Terms, you should stop using the Service and cancel any applicable subscription.

General provisions

If part of these Terms is held invalid or unenforceable, the remaining provisions continue to apply to the extent lawful. A failure to enforce a provision on one occasion is not a permanent waiver. You may not transfer your rights under these Terms without our consent, except where the law provides otherwise.

These Terms, together with the applicable purchase terms and referenced privacy information, describe the agreement concerning your use of the Service, subject to mandatory law.

Contact

Questions about the Service or these Terms can be sent to:

Jakon VPN — Support
support@jakonvpn.example

Privacy-specific requests may be sent to privacy@jakonvpn.example.